 | How do I purchase Win2PDF | |
 | You can purchase Win2PDF through Digital River, our online order processing service. You can pay by credit card, (online, by fax or phone) check or wire transfer. All sales are initiated through our "Purchase" page at: |
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| VAT charges | |
| Problem:Why do you add a VAT charge to purchases from EU countries?Solution:The EU imposed a new requirement on July 1, 2003 that requires us (through SWREG/Digital River) to collect VAT on downloaded software to EU countries. |
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| Phone Orders | |
| Problem:Can I order Win2PDF over the phone?Solution:You can give your credit card information over the phone, but there is a $3 surcharge for phone orders and the order has to be started using the "Purchase now" web form |
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| Software on CD | |
| Problem:Is Win2PDF available on CD, or is it download only?Solution:You can order a backup CD during the online order process. The backup CD costs $10.99 USD for US orders or $12.99 USD for International orders, and takes 3-4 weeks |
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| Removing the extra trailer page | |
| Problem:Will the trailer page be removed after purchasing Win2PDF? Solution:Yes, documents created after you purchase Win2PDF will not contain an extra page. When you purchase Win |
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| Credit card order problem | |
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Problem:I'm getting an error message after entering my credit card information.Solution:You can use an alternate order processing service available at the following page: |
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| Did not receive registration code | |
| Problem:I purchased Win2PDF, but did not receive a registration code or an email confirmation receipt.Solution:If you received an email receipt, the registration code is listed after "keycode:". If you did not receive an |
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| Win2PDF Pro Upgrade | |
| Problem:I purchased Win2PDF, but I discovered that I need the security features of Win2PDF Pro. Can I purchase an upgrade to Win2PDF Pro?Answer:The Win2PDF Pro upgrade is $34.00 USD and can be purchased at the bottom of the standar |
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| Why can't I use an American Express card when the currency is not USD? | |
| Question:Why is the American Express card type not available for Euro, Canada dollars, UK pounds, or Australia dollars?Answer:American Express recently added additional requirements to their processing rules for non |
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| Evaluation version expiration | |
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Question:What is the expiration time for the evaluation version of Win2PDF?Answer:
There's no time limit on the evaluation, but Win2PDF will add an extra page to each document and will occasionally display a licen |
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