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Knowledgebase Categories |
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| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Sharing the Win2PDF printer | |
| Problem:Can Win2PDF be installed as a shared network printer?Solution:Win2PDF supports printer sharing, but each client PC connecting to the shared Win2PDF printer needs a separate Win2PDF license. For orders of 50 or m |
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| AddMonitor Error 1805 | |
| Problem:I'm receiving an "AddMonitor error 1805" and an "AddPrinter Error 1797" when attempting to install Win2PDF. Solution:These errors can occur when attempting to install an older version of Win2PDF on |
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| Install Path | |
| Problem:How do I change the install path for Win2PDF? Solution:Win2PDF is a printer driver, so it must be installed to the standard Windows location for printer drivers. There is no way to change the ins |
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| Setting Windows print permissions | |
| Problem:How can I remove "print" permissions from the "everyone" group for the Win2PDF printer from a Windows script? Solution:The open source "SetACL" project has the ability |
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| Changing printer settings from a script | |
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Problem:Is it possible to change the default Win2PDF printer settings such as paper size for a large number of users from a script? Solution:The following knowledgebase article from Microsoft describes a |
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| Win2PDF Pro Updates | |
| Problem:I bought Win2PDF Pro, but can only see downloadable upates for the non-Pro edition. How do I get updates for the Pro edition? Solution:The Win2PDF Pro service pack can be downloaded at: |
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| AddPrinter Error 1930 | |
| Problem:I'm getting an AddPrinter error 1930 when trying to install Win2PDF. Solution:If you download and install the latest version of Win2PDF, it should resolve this problem. If y |
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| Acrobat coexistence | |
| Problem:Can Win2PDF be installed on a computer that already has Adobe Acrobat Professional installed? Will Win2PDF conflict with the PDF creation capa |
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| Trailer page not removed | |
| Problem:I purchased and successfully registered Win2PDF, but I still get the evaluation version trailer page. When I try to go through the register process again, I get popup that shows the license information with registration number. |
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| Windows 98/Me | |
| Problem:When I run the Win2PDF setup program, it tells me that it requires Windows NT. Solution:This error message means that you are running the Win2PDF setup program on Windows 98 or Windows Me, and Win |
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| MSI installation | |
| Problem:Do you provide an MSI install so that we could remotely install Win2PDF to desktops using SMS? Solution:Dane Prairie Systems can create a pre-registered version of Win2PDF for quantities over 50 so |
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| AddPrinter Error 126 | |
| Problem:When installing Win2PDF on Windows XP I get the error message "AddPrinter error 126". Solution:Detailed instructions for resolving this error are at: |
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| AddPrinter Error 1722 | |
| Problem:When installing Win2PDF I am getting the message AddMonitor error 1722. Solution:This usually occurs when the print spooler is not running. You can start the spooler from a command prompt by typi |
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| Install multiple instances of Win2PDF | |
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Problem:Is it possible to install multiple instances of the Win2PDF printer? Solution:For Win2PDF 3.20 and above, you can add an instance of the Win2PDF printer by executing the "win2pdf.exe&quo |
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| Move Win2PDF to a new computer | |
| Problem:How do I move Win2PDF to a new computer? Solution:1. Record the Win2PDF registration code on your old computer by opening "Enter Win2PDF License" from the " |
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| Print cluster support | |
| Problem:Does Win2PDF support print clustering? Is Win2PDF print cluster aware? Solution:Windows print clustering uses a different install method that is not supported by the standard Win2PDF setup progr |
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| Registration information missing after upgrade | |
| Problem:After upgrading Win2PDF, the "Enter Win2PDF License" dialog does not display the customer name or registration code although it displays "This Product is Registered." Solution: |
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| Windows XP Service Pack 2 compatibility | |
| Problem:Is Win2PDF compatible with Windows XP Service Pack 2? Solution:Yes, Win2PDF installs and works correctly with Windows XP SP2. |
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| Win2PDF crashes when attempting to enter registration code | |
| Problem:When I try to enter the Win2PDF registration code on Windows Server 2003 with Service Pack 1, the program crashes. Solution:This problem is caused by a feature called "Data Execution Preventio |
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| Using SMS to manage licenses | |
| Problem:We use SMS to attempt to keep track of version and licensing company wide. What file should I set my query criteria to look for when varifying the existance of Win2PDF on workstations? Solution:Th |
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| AddMonitor Error 5 | |
| Problem:I'm receiving an "AddMonitor Error 5" dialog when installing Win2PDF.Solution:This can be caused by a local security policy configuration under "Control |
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| Windows security permissions requirements | |
| Problem:What Windows security permissions are required to use Win2PDF?Solution:Win2PDF requires administrator privileges to install, and user level privileges to create PDF files. Users must have "print" privileges t |
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| Windows Vista | |
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Question:Does Win2PDF support Windows Vista?Answer:Yes, the current version of Win2PDF 3.30 and above fully supports all versions of Windows Vista (Home, Business, Enterprise, and Ultimate). |
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| How do I use Win2PDF after installing? | |
| Problem:I installed Win2PDF, but I can't figure out how to use the software. When I run the Win2PDF program from the start menu, it only allows me to enter a license key.Solution:The Win2PDF software shows up as a printer in othe |
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| How to update Win2PDF deployed through printer sharing | |
| Question:How do I update Win2PDF if it is deployed using Windows printer sharing?Solution:A pre-registered setup program is required when using Windows printer sharing with Win2PDF. You need to obtain an updated version of the pr |
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| AddPrinterDriver Error 997 | |
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Problem:I receive the following message "AddPrinterDriver Error 997" when I try to install the software.
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| Error "Operation could not be completed (error 0x00000bc8)" during install | |
| Problem:When installing the Win2PDF Font Helper add-on on Windows Vista, I'm receiving the following error: Operation could not be completed (error 0x00000bc8). Unable to find a core driver package that is required by the printer driv |
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| Administrator privileges and printer sharing deployment | |
| Question:Are administrator privileges required at the client to connect to a shared Win2PDF printer?Answer:
Administrative privileges are not required to install a shared printer on Windows XP, but administrative pr |
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| Is Win2PDF compatible with Windows 7? | |
| Question:Is Win2PDF compatible with Windows 7?Answer:Yes, the shipping version of Win2PDF has been tested with the final version of Windows 7, and it is fully compatible with both 32 bit and 64 bit editions of W |
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| "Please enter an integer" error when attempting to enter license code | |
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Question:When entering my license code, I'm getting an error message stating "Please enter an integer."Answer:
If you download and install Win2PDF 3.5, it will allow you to enter your license code. You |
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| "Incorrect command line parameters" error when installing Win2PDF | |
| Problem:I'm receiving an "Incorrect command line parameters" error dialog when installing Win2PDF on Windows Server 2003. |
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